Refund policy

Refund and Return Policy

Return Conditions

You may return an item within 30 days of receiving your order, provided the item has not been damaged due to the buyer's fault and is in its original condition.

Return Procedure

Before shipping the item back, please contact us at service@aqylmura.com to obtain the return address. Do not send the item without prior confirmation — parcels sent without notice will not be accepted.

Return Shipping Costs

The buyer is responsible for return shipping costs. The original shipping fee is non-refundable.

Refund Processing

Once we receive and inspect the returned item, we will process your refund within 7 business days. The refund will be issued to the original payment method.

Exceptions

Items purchased during a sale or with a discount are not eligible for return or exchange.

Contact Us

For all return inquiries, please contact us at: service@aqylmura.com